1.What material do you do for shell side and tube side?
A: We can provide a variety of materials,including Carbon Steel Q235B/Q345R, Stainless Steel 304/316, Nickel Alloy,titanium,graphite etc.And we give you a best solution based on the characteristics of the liquid in the shell side and tube side.
2. We did not know how to do the import, could you help us to deliver the goods to our door?
A:Of course! We can do DDU or DAP terms. We can take care of the whole process from our factory to your door and you only need to make the unloading work within the specified time.
3. Is your tanks can be used locally?
A: Yes,we are 100% sure that it can be used locally. The voltage is in accordance with local regulations and the spare parts can be easily replaced locally. And our tanks can be designed according to local standards if you required.
4. What should I do if there are quality problems?
A: We have a perfect quality control system to ensure there is no quality problem before dispatch. But in case there do have quality problem after arrival, we also have a rapid response and processing mechanism and reply in first time as we are 7 * 24 hours standby. Local repair as well as cargo replacement is supported to solve the problem.
5. Can we pay in RMB or EUR?
A: Of course.Except for payment in US dollars,we can accept payment in other currencies,such as RMB, EUR, Canadian dollar, Australian dollar, JPY which can help our customers to reduce exchange losses and simplify the payment procedures.
6. Can you produce according to my requirements or drawings?
A: Yes,we can. Actually we always custimze for our customers and each project will have a special drawing. The customize point can be material, dimension, accessories as well as orientation and so on.
7.How will you pack your goods?
A:In order to avoid the product is scratched,we will use pe film for packing or pack it according to customers special request.And we will use the wooden box has been fumigated and reinforce our goods to avoid damage during transportation.